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PA Turnpike Travel Advisory Panel

The Pennsylvania Turnpike Commission recently invited members of the MLCC the opportunity to join their PA Turnpike Traveler Advisory Panel, an online research community that will allow them to gain feedback from customers on their infrastructure, services and key initiatives moving forward. A Panel will be comprised of 4000 customers who will volunteer to participate in periodic online surveys. Volunteers will earn reward for their participation. The Commission is undergoing tremendous changes, and input for the Panel will be used to guide their strategic planning process. The Commission is in the midst of the largest capital rebuilding plan in their history, as they continue to expand their system to meet growing traffic demands. Technology continues to impact every facet of their operations, as well as customers’ driving habits. The members of their research community will be surveyed on any number of these issues as well as road conditions, customer service, toll rates and safety. Participants will include a cross-section of Turnpike customers, including E-ZPass users and motorist who prefer to pay cash; passenger motorists and commercial drivers; and, frequent and occasional users. The Commission needs the help of the MLCC to spread the word about their survey. Please feel free to participate on the online survey www.paturnpike.com/TurnpikeTAP . In addition, a news release, is available at http://paturnpike.com under “Latest News” on the right side of their home page.